Duties and Responsibilities

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Sweeps and mops floor.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. blenders, extra cookware etc.
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of housekeeping area.
• Responsible for the hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to the staff member.
• Authorize to enter the guestrooms for cleaning and providing services as required.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.
• Ensure security of the rooms and privacy of guests by securing the room upon completion.

Prerequisites
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Education
A secondary school diploma is preferred, physical mobility and stamina required, ability to follow instruction, detail-oriented, professional attitude is required, ability to work independently.

Experience
Previous hotel-related experience desired.